Friday, December 23, 2005
[gear] Sten in the shop
So my StenLight shows some green corrosion on the positive terminal, and green corrosion apparently only occurs from copper, not the tin connector on the StenLight. Since I'm one of the very few problem reports they've received, and since my lamp shows this odd corrosion, they presume my lamp has some connector-related defect and requested that I send my unit in for them to examine. They paid postage and offered to send me a temporary replacement lamp to tide me over. Considering that they contacted me directly after me posting about my issues in a web forum, I have nothing but praise for their customer support.